FAQs

USA SHIPPING

Orders over $50 – FREE USPS First Class Mail shipping or $9.95 USPS Priority Mail shipping

Orders under $50 – $5.95 USPS First Class Mail shipping or $9.95 USPS Priority Mail shipping

SHIPPING TO CANADA

Orders over $150 – FREE USPS First Class Mail International shipping

Orders under $150 – $15.95 flat fee for First Class Mail International shipping

SHIPPING TO ALL OTHER COUNTRIES

Orders over $150 – FREE USPS First Class Mail International shipping

Orders under $150 – $19.95 flat fee for First Class Mail International shipping

All orders are shipped within 1-2 business days. Delivery times depend on your location and the shipping method.

USA ORDERS

USPS First Class Mail is typically delivered in 3-5 business days. USPS Priority Mail is typically delivered in 2-3 business days.

INTERNATIONAL ORDERS

Typical delivery times are 7-21 days. Shipping to some countries may take longer. Please note that we are not responsible for customs delays.

Once your order has shipped (within 1-2 business days), you’ll receive an email with a tracking link. The link will take you to the USPS site where you can track your order.

Yes! We ship worldwide via USPS First Class Mail International. Typical delivery times are 2-3 weeks; however, shipping to some countries may take longer.

Please note that international buyers are responsible for paying duties, taxes, and applicable customs fees. We are not responsible for customs delays.

We regret that we are currently unable to ship to the United Kingdom due to changes in VAT policy.

Your happiness is our #1 priority. That’s why we offer a simple, no hassle guarantee: If you aren’t satisfied for any reason, simply return the product (even if it’s been used) within 60 days for a full refund.

All JESSE JIMZ products are made with safe ingredients and are tested by third party laboratories to ensure safety and quality. However, if you have a specific medical concern, please speak with your doctor before using JESSE JIMZ products.

Yes! JESSE JIMZ products are free of parabens, phthalates, petroleum, and mineral oil.

We DO NOT and have never tested any of our products on animals.

Our products are proudly produced in California, USA under strict quality control standards. JESSE JIMZ products are formulated and manufactured according to FDA guidelines and comply with Good Manufacturing Practices (GMP).

Yes! If you would like to sell JESSE JIMZ products in your spa, boutique, or online store, please email us at support@jessejimz.com for more information.